Refund policy

Return, Exchange & Refund Policy

At The NourishCode, we take great care in ensuring that every order is packed and shipped with the highest quality standards. Due to the nature of our products, we do not accept returns or exchanges once an order has been delivered.

Returns & Exchanges

All sales are final. We do not offer returns, exchanges, or cancellations after an order has been dispatched or delivered.

Please review your order carefully before completing your purchase.

Damaged, Defective, or Incorrect Items

We request customers to inspect their order upon delivery. If you receive:

  • A damaged item

  • A defective product

  • An incorrect item

Please contact us within 48 hours of delivery at nourishcode@gmail.com with:

  • Your order number

  • Clear photos of the product and packaging

  • A brief description of the issue

Our team will review the case and, if approved, provide a suitable resolution, which may include a replacement or store credit at our discretion.

Non-Returnable Items

As all products sold by The NourishCode are final sale items, returns and exchanges are not accepted under any circumstances other than verified cases of damage, defects, or incorrect shipments.

Refunds

Refunds are not provided for:

  • Change of mind

  • Incorrect orders placed by customers

  • Product preferences or expectations

  • Delayed deliveries caused by courier partners

Refunds will only be considered in cases where:

  • The ordered item is unavailable after purchase, or

  • A damage/defect claim has been approved and a replacement cannot be provided.

If a refund is approved, it will be processed to the original payment method within 7–10 business days.

Contact Us

For any questions regarding your order, please contact us at:

Email: nourishcode@gmail.com

Customer Support: Monday to Saturday, 10:00 AM – 6:00 PM IST